top of page

Registration & Payment

How to Register for classes

  • Click on REGISTER button on selected class page

  • Create a Rising account or log in to your existing account through our online portal 

  • Enroll in desired classes.  Make sure you meet the pre-requisites ( if any ) and enroll in correct AGE group

  • To secure your registration, you must COMPLETE PAYMENT at time of check out, otherwise you will automatically be removed from class by end of that day

  • If paying in installments, please follow written instructions on registration portal

Please note we cannot hold your spots without payment.

Accepted payment methods

  • Payment via credit card using your Rising account

  • PayPal: please call or email office on the day you register online so we can send you a PayPal invoice and ensure your registration is not cancelled.  Office closes by 8pm so please contact us before that time

  • E-Transfer: Send e-transfer to therisingcircus@gmail.com  after registering online ( no password needed )

  • All Classes are PRO-RATED for late registration 

Class Cancellations

The Rising reserves the right to cancel classes due to weather, coach absence, or other rare circumstances.  The best place to check current status of classes during bad weather is on our FB and IG pages.  We will try to notify via email and /or phone, text, however, this is not always possible.  Cancelled classes by The Rising will be credited back to your account or a make up class option will be scheduled.

Refunds & Missed Classes

Once classes begin no class refunds for any reason, excluding illness or injury with a doctors note.

  • REFUNDS- Enrollment withdrawal 7+ days from class start date, a full refund will be given​

  • REFUNDS- Enrollment withdrawal from 6-1 days notice from class start date and full refund will be given minus a $30 fee

  • CLASS CREDIT may be given on a case by case basis for withdrawal where a student will miss 50% or more of a session.  Student must email the office within the first half of the session to make request.  Otherwise, no class credit for missed classes.

Makeup Class Options

  • KIDS MAKEUP CLASSES:  reserve a spot in Kids Acrobatics & Ground Circus.  Email director@therisingcircus.com to request spot.  Include your desired date of drop in and if space is available we will add your child to the drop in. 

  • TEEN / ADULT MAKE UP CLASSES:  Students can reserve a spot in our open training drop in to makeup a missed class.  You will not be charged when you reserve your spot online.  Make up class must be made up in same session as missed class.  For more details please see open training drop in page.

class cancellations & Refunds

School Policies

Waiver & Media Release

  • Waiver must be read in full and accepted online on registration page to participate in any programs ​

  • Waiver includes media release.  Instructors occasionally take photos during class time for The Rising's online sites.  If you or your child do not want to appear in our promotional photos/videos please inform office via email and include name.  

  • Parents/Students must inform The Rising via their online registration/email/phone/ or in person of any allergies, medical conditions, medication, injuries, physical disabilities, behavioural or learning abilities etc. that could affect participation in class

  • Students suspected of being under the influence of alcohol or drugs will not be allowed to participate and asked to leave the class.  If this is a repeated offense, students will be removed from current session without refund and banned from registering for any future classes at The Rising.

Safety & Coaching

  • For the safety and enjoyment of our students and coaches, all participants must be able to follow coach directions and follow the school's safety rules.  If a student is unable to follow the circus school's rules their enrolment may be removed and an alternative may be offered if one is available. All students must be able to participate in class without continual disruption to the class or posing extra risk to themselves and/or the other students. The safety of the class as a whole is of utmost importance at The Rising.  We are not able to provide extra staff for special needs care.  If you or your child require special attention or the coach feels that the format of our regularly scheduled classes are not appropriate for you or your child  an alternative option may be discussed, such as private lessons and you will be reimbursed for remaining enrollment.

  • Students and parents must appreciate the inherent risks and dangers involved with studying aerial arts ( silk, hoop, trapeze, etc).

  • Our coaches utilize spotting techniques at times to safely guide students through the skills.  If you are uncomfortable with hands on teaching please let your coach and the office know in advance 

Facility rules

  • No horse play in the front lobby room

  • NO SHOES in circus rooms.  Shoes must be removed and placed on shoe rack

  • No food, gum or drink, except for water bottles with a leak proof lid allowed in circus room. Help us keep our centre clean.

  • Bikes and scooters are not permitted inside.  The Rising does not have any extra space or a secure area to store these items.  Currently, the nearest bike rack is at Eagleridge Community Centre next door.

  • Due to the delicate nature of our foam flooring in Studio B no wheelchairs or motorized carts of any kind are allowed in that room.

  • The Rising is not responsible for any valuables.  The Rising does not have lockers.  Please leave valuables in car or at home.  Cubbies and shoe rack are provided for footwear, bags, and clothing

  • No soliciting

Class Safety Rules

  • No one is allowed on the equipment, until instructor has begun class and warm up is complete

  • No one is allowed on any apparatus or equipment unless they have signed a liability waiver form 

  • All participants, or parents of minor participants, must list on their Rising account any physical, emotional, or mental limitations that may affect the participant’s participation & safety.  If injury occurs after enrollment please inform instructor before your next class begins.

  • Participants, or parents of minor participants, must appreciate the risks of participation. Any activity involving height & /or motion has the potential for unintentional injury.

  •  In case of emergency or injury, please immediately notify your instructor. There is a first aid kit in the front and back rooms

  • Students are to sit or stand on the mats/floor while the instructor is demonstrating on the apparatus (no one in the air at the same time as the instructor is giving a class demo ).

  •  No student is allowed to go higher than the instructors guidelines

  • No new drops allowed unless the wrap has been verified by instructor

  • When tangled or in uncomfortable position (and can’t get out) loudly ask for help!

  • Stay off the mats when equipment is being rigged

  • No earbuds or headphones while on the apparatus

Safety & Class Conduct

Student Code of Conduct

Code of Conduct

  • The use of student's personal cell phones, camera, or video equipment while on the studio floor is prohibited during class time ( excluding Aerial Open Training drop in times).  We will have designated picture taking days for students and parents.  Cell phones must remain in the cubbies in lobby area, if brought into The Rising.  

  • No profane or abusive language allowed in the space.  You will be asked to leave if it persists and will not receive a refund.

  • No bullying.  You will be asked to leave without refund

  • No harassment of any kind towards other students or teachers

  • Please clean up after yourself and place all garbage in bins provided

  • For the safety of our students and coaches and to ensure all who attend The Rising have an enjoyable experience, all students must be able to follow The Rising Circus' rules/ gym etiquette posted in our gym and be able to participate without continual disruption to the class.   If we feel you/your child is struggling in this area we may recommend a withdrawal and opportunity to return when you/they are better equipped to participate 

Kids & Teens Dress Code

Please review and adhere to our clothing policy for the safety of your teen or child.

  • Wear Form-Fitted Athletic Clothing

  • Bodysuits with leggings & unitards strongly recommended

  • Leggings that cover the backs of your knees. Boys can wear shorts over leggings.

  • Form fitted athletic shirt that covers armpits and can be tucked into your leggings

  • Long hair tied back

  • Bare feet

  • Cover any skin on hands or feet that have a communicable blemish with tape or a sock

What to Bring

  • Water bottle (no glass)

  • Teens Only Optional: Journal/Notepad to keep track of the skills you learn

  • Do NOT Wear

    • Clothing with zipper or metal fasteners. This can damage our equipment and your skin.

    • Baggy Clothing (ie. Sweat Pants, Sweatshirts, Hoodies, T-shirts, etc.) Nothing that could get caught on the apparatus and obstruct your vision.

    • Boot cut/Wide leg leggings

    • absolutely NO Crop Tops or shirts that expose your stomach/low back

    • Shorts or pants that expose the backs of your knees

    • No Jewelry (small stud earrings okay)

Adults Dress Code

Please review our clothing recommendations and follow when applicable.

  • Wear Form-Fitted Athletic Clothing

  • Bodysuits with leggings & unitards recommended

  • Leggings that cover the backs of your knees

  • Form fitted athletic shirt that covers armpits and can be tucked into your leggings

  • Long hair tied back

  • Cover any skin on hands or feet that have a communicable blemish with tape or a sock

What to Bring

  • Water bottle (no glass)

  • Journal/Notepad to keep track of the skills you learn (Optional)

  • Grip Aids if desired. We have communal chalk and rosin bins.

Do NOT Wear

  • Baggy Clothing that can get caught on the apparatus or obstruct your vision

  • Clothing with zipper or metal fasteners

  • Clothing that exposes your back, stomach, and the backs of your knees

  • No Jewelry (small stud earrings okay)

Dress Codes

Parking & Family Viewing Days

Parking

  • 3 reserved parking stalls are available directly in front of The Rising

  • If spots are taken, you can park in the communal parking lot that borders Langford Parkway.  It is in front of GESCAN.  You can park in any unmarked spot.  

  • Please do not park in reserved spots for other businesses.  

Family Viewing Days

  • All classes are a closed class setting for safety reasons and to respect the learning environment of our students

  • Last day of class in a session is reserved for Family/Friend Viewing.  Parents will receive an email with details closer to the last class date

  • Do not watch from the doorway obstructing the entrance into the circus rooms

bottom of page