CIRCUS BIRTHDAY TELEGRAM POLICIES

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HOW TO BOOK

1.  Complete the google doc. ORDER FORM.  Click on the red "Info & Booking" Info button  on our telegram page to access the Order Form.

2. Our office will contact you within 3 business days to discuss your telegram booking and any questions you may have

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BOOKING POLICIES

1. Bookings are confirmed with payment in full.  We cannot hold reservations without payment.  

 

2. With minimum 3 weeks notice, we can reschedule your telegram without a charge. 

 

3. With less than 3 weeks notice there will be a $50 fee for rescheduling ( unless rescheduling due to force majeure eg. bad weather, road closures )  

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4. Cancellations with 3 weeks or less notice will receive a 50% refund via e-transfer

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PAYMENT​

Accepted forms of payment :

• credit card

• e-transfer

• PayPal

• Payment will be arranged once we receive your order form and contact you to discuss your Circus Telegram

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REQUIREMENTS FOR TELEGRAM

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• Telegram can be performed on :  front/back yard, drive ways, open green space, concrete.  The area must be flat and free of pot holes.  If you have a minor slant, let us know.  We will do a complimentary drive by to make sure it is adequate.

•  Circus show/telegram  will take place on designated area at pre-chosen time

•  You will be responsible for notifying your birthday telegram recipient to go look out their front door/window at specified time.  Be as creative as you like in how you tell them.  If requested, we can also send you an e-postcard to send to the recipient with details of their Circus telegram.

• Weather permitting.  No rain, snow, or high winds  

• Roads to location must be accessible

• If telegram cannot be performed due to weather or road blockage, your telegram can be re-booked at no additional cost OR you can cancel telegram and receive a full refund

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