
CIRCUS BIRTHDAY TELEGRAM POLICIES
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HOW TO BOOK
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Complete the google doc. ORDER FORM. Click on the red "Info & Booking" Info button on our telegram page to access the Order Form.
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Our office will contact you within 3 business days to discuss your telegram booking and any questions you may have
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BOOKING POLICIES
1. Bookings are confirmed with payment in full. We cannot hold reservations without payment.
2. With minimum 3 weeks notice, we can reschedule your telegram without a charge.
3. With less than 3 weeks notice there will be a $50 fee for rescheduling ( unless rescheduling due to force majeure eg. bad weather, road closures )
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4. Cancellations with 3 weeks or less notice will receive a 50% refund via e-transfer
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PAYMENT​
Accepted forms of payment :
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credit card
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e-transfer
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PayPal
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Payment will be arranged once we receive your order form and contact you to discuss your Circus Telegram
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REQUIREMENTS FOR TELEGRAM
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Telegram can be performed on : front/back yard, drive ways, open green space, concrete. The area must be flat and free of pot holes. If you have a minor slant, let us know. We will do a complimentary drive by to make sure it is adequate.
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Circus show/telegram will take place on designated area at pre-chosen time
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You will be responsible for notifying your birthday telegram recipient to go look out their front door/window at specified time. Be as creative as you like in how you tell them. If requested, we can also send you an e-postcard to send to the recipient with details of their Circus telegram.
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Weather permitting. No rain, snow, or high winds
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Roads to location must be accessible
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If telegram cannot be performed due to weather or road blockage, your telegram can be re-booked at no additional cost OR you can cancel telegram and receive a full refund
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